Hello, We get this error and I'm not entirely sure on how we can resolve this? Looks like a timeout issue 2021-09-01 14:07:44,983 level=ERROR pid=12315 tid=Thread-20 logger=splunk_ta_o365.modinputs.management_activity pos=management_activity.py:do:159 | datainput=b'at_rbi_management_activity_sharepoint' start_time=1630505194 | message="Failed to retrieve content blob." content_id=b'20210901140215154005183$20210901140215154005183$audit_sharepoint$Audit_SharePoint$emea0023'
Traceback (most recent call last):
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/urllib3/connectionpool.py", line 383, in _make_request
six.raise_from(e, None)
File "<string>", line 2, in raise_from
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/urllib3/connectionpool.py", line 379, in _make_request
httplib_response = conn.getresponse()
File "/opt/splunk/lib/python3.7/http/client.py", line 1369, in getresponse
response.begin()
File "/opt/splunk/lib/python3.7/http/client.py", line 310, in begin
version, status, reason = self._read_status()
File "/opt/splunk/lib/python3.7/http/client.py", line 271, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/opt/splunk/lib/python3.7/socket.py", line 589, in readinto
return self._sock.recv_into(b)
File "/opt/splunk/lib/python3.7/ssl.py", line 1071, in recv_into
return self.read(nbytes, buffer)
File "/opt/splunk/lib/python3.7/ssl.py", line 929, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/requests/adapters.py", line 449, in send
timeout=timeout
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/urllib3/connectionpool.py", line 637, in urlopen
_stacktrace=sys.exc_info()[2])
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/urllib3/util/retry.py", line 368, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/urllib3/packages/six.py", line 686, in reraise
raise value
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/urllib3/connectionpool.py", line 599, in urlopen
chunked=chunked)
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/urllib3/connectionpool.py", line 385, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/urllib3/connectionpool.py", line 305, in _raise_timeout
raise ReadTimeoutError(self, url, "Read timed out. (read timeout=%s)" % timeout_value)
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='manage.office.com', port=443): Read timed out. (read timeout=60)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/splunk_ta_o365/modinputs/management_activity.py", line 153, in do
response = self._subscription.retrieve_content_blob(session, content.uri)
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/splunk_ta_o365/common/portal.py", line 166, in retrieve_content_blob
return self._request(session, 'GET', url)
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/splunk_ta_o365/common/portal.py", line 179, in _request
response = session.request(method, url, params=params, timeout=self._request_timeout)
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/requests/sessions.py", line 533, in request
resp = self.send(prep, **send_kwargs)
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/requests/sessions.py", line 646, in send
r = adapter.send(request, **kwargs)
File "/opt/splunk/etc/apps/splunk_ta_o365/bin/3rdparty/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='manage.office.com', port=443): Read timed out. (read timeout=60)
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