Unable to access Splunk Cloud access login failed error message

[sapatil]

Hello team,

my Splunk cloud free instance has been locked out can you help me reset my password.

thank you.

[JClement]

For anyone facing this issue:

• If you have access to your customer portal, go to the 'Instances" panel.
• From there you should see a "Reset password" button. Hit that.
• As the pop-up note warns you, the password reset email may take up to 10 minutes to arrive.
• Good luck!

[richgalloway]

This is a community-supported forum. No one here can help with that. You should contact Splunk Support.