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Solarwinds add-on 120 not working

mailvsunil
New Member

I have Solarwinds add-on installed on Linux HF. I am seesin this error:

+0000 log_level=WARNING, pid=28286, tid=Thread-4, file=ext.py, func_name=time_str2str, code_line_no=321 | [stanza_name="SolarwindAlerts"] Unable to convert date_string "2024-02-15T13:44:46.6370000" from format "%Y-%m-%dT%H:%M:%S.%f" to "%Y-%m-%dT%H:%M:%S.%f", return the original date_string, cause=Traceback (most recent call last): File "/opt/splunk/etc/apps/Splunk_TA_SolarWinds/bin/splunk_ta_solarwinds/aob_py3/cloudconnectlib/core/ext.py", line 304, in time_str2str

    dt = datetime.strptime(date_string, from_format)

  File "/opt/splunk/lib/python3.7/_strptime.py", line 577, in _strptime_datetime

    tt, fraction, gmtoff_fraction = _strptime(data_string, format)

  File "/opt/splunk/lib/python3.7/_strptime.py", line 362, in _strptime

    data_string[found.end():])

ValueError: unconverted data remains: 0

 

Can someone help. I have no data from solarwinds. I tried reinstalling the add on and reconfiguring it. It was working till 8.* version of HF now we have upgraded to 9.1.3. Its showing supported in splunkbase. 

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