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I am trying to install Spunk 4.1.3 on Windows XP with the default selections and under a user login with local administrator’s rights. A recheck of the user’s administrator’s privileges should be confirmed. Refer to the Windows installation doc and the necessary privileges here: http://www.splunk.com/base/Documentation/latest/Installation/InstallonWindows To further debug the issue, an attempt to run: “msinfo32” to capture system information for this Windows host resulted in the following messages: Why is this stalled? |
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The same error message occurred when with another login with administrator’s group rights as well. Check the status of the WMI service via Start > Run > enter services.msc
and check to ensure the Windows Management Instrumentation service has been enabled. There are many online references on how to resolve the Windows “Can’t collect information” message. In this case, the user found repairing WMI resolved their issue and thereafter installing Splunk was successful. At root, this is a result of COM+/DCOM permissions for the user/group on the machine. To view and edit those, you can use the Windows tool DCOMCNFG.EXE.
(19 Jul '10, 17:09)
gkanapathy ♦
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