Hello, I was trying to send a pdf report thru email by using a saved search, and in the email an error messages display and no PDF attached.
An error occurred while generating a PDF of this report: Failed to generate PDF: PDF server at /services/pdfserver/renderpdf returned error: Failed to generate a report using Firefox:[timeout] Timed out while waiting for the page to fully render
I am suspecting that the search run too long. Is there a way to increase the timeout limit?
There is a setting that dictates how long firefox will wait to receive the completed search from the Splunk server. You can increase this timeout by setting the firefox_timeout value on the pdf_server side. This setting would reside under the [settings] stanza in $SPLUNK_HOME/etc/apps/pdfserver/local/pdf_server.conf.
I believe the default is a four minutes (240), so increase this to something greater than the search job duration.
answered 08 Jul '10, 15:38
I have tried your suggestion. However, after making the change, splunk could not send the mail.
answered 09 Jul '10, 06:29