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I have a large dashboard that has 10 different searches on it. This is scheduled to generate a report via the PDF report server each day at 3am. I'm only getting a PDF from 2 out of 10 days. For the ones that fail, I get this error within the email:

An error occurred while generating a PDF of this report: Failed to generate PDF: Appserver failed to dispatch report request to https://172.16.253.141:8089/services/pdfserver/renderpdf: Splunkd daemon is not responding: ('The read operation timed out',)

Is it possible that the report is taking too long to render and the server times out? When I view the dashboard in the browser, all the searches finish within 1 minute.

asked 03 Feb, 16:05

MBerikcurtis's gravatar image

MBerikcurtis
652
accept rate: 25%


2 Answers:

Did you already try increasing the timeout? Try

[settings]
firefox_timeout = 400

in pdf_server.conf on the server.

Here's a doc link for troubleshooting the PDF Server app: http://docs.splunk.com/Documentation/Splunk/latest/Troubleshooting/PDFTS

link

answered 10 Feb, 10:20

jlaw's gravatar image

jlaw ♦
20113
accept rate: 28%

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Asked: 03 Feb, 16:05

Seen: 383 times

Last updated: 12 Apr, 09:25

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