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I'm running Enterprise on a Linux (RH Ent 5) box. Just installed the PDF app per the directions ("auto" install). Then I scheduled a PDF delivery. My email said: "An error occurred while generating a PDF of this report: Failed to generate PDF: Appserver got a 404 response while contacting the PDF server at /services/pdfserver/renderpdf - Check that the PDF Server app is installed and that reportServerURL is correct" In the config, the URL is blank, per the instructions ("Leave blank to use a local PDF server"). Back in the System Settings, Email Settings -- I try clicking on status page (to generate a test page, I presume) -- it passes all the tests ("true, true, true..."), then opens Adobe Reader (8.2.2) with an error box of: File does not begin with '%PDF-' Thanks in advance! |
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PDF server will make a HTTP call to whatever host you have listed in ‘hostname’. If that hostname doesn’t resolve (to itself, in this case), then the generic URL error is displayed. Try entering a hostname in the PDF server box. That was it! I could have sworn I originally had that in there, then took it out while trouble-shooting. Oh well, in any case, I put it back in and now it's working. Thanks Roberts...
(30 Apr '10, 12:46)
Michael
hello, could you let me know what exactly you typed in the box to fix this? How do i know what the url should be for my hostname?
(15 Jun '10, 17:07)
Hazel
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I know you probably did this but just to check did you install Xvfb and xauth as mentioned here? http://www.splunk.com/base/Documentation/4.1.1/Installation/ConfigurePDFprintingforSplunkWeb Yes, sir! "On Redhat/CentOS/Fedora, type: yum install Xvfb xauth" Maybe I'll try a manual install and see what happens...
(29 Apr '10, 12:54)
Michael
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You may be missing essential firefox components on your linux server. (apt-get install firefox) or equiv. for your flavor of linux (this fixed this for me). Also - is your Splunk instance running as http or https? If you are using https, you MUST use a valid SSL cert, or you'll just end up in "certificate is not valid" hell. :) Gary |
