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Hello, I'm trying PDF report server application on Splunk 4.1 on a Centos 5.4 x86_64 server. When I try to test the pdf, I receive the following errors: Adobe Reader: File does not begin with '%PDF-'

I tried with chrome,IE,firefox If I try with document viewer, I receive the following error: Unable to open document : Unhandled MIME type: "text/html"

Thank you

asked 14 Apr '10, 12:47

bulliarda's gravatar image

bulliarda
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accept rate: 100%

edited 26 Jul '10, 22:41

Justin%20Grant's gravatar image

Justin Grant
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3 Answers:

It works now. The error was to copy the Splunk app from a windows pc to the centos machine. Sorry for noise.

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answered 14 Apr '10, 13:33

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bulliarda
53117
accept rate: 100%

hi @bulliarda - if your own response answered the question, don't forget to click the checkmark next to your own answer so folks will know that it's solved. You might have to wait a day or two before the system will let you check it, though. :-)

(14 Apr '10, 18:12) Justin Grant

Sorry, but I don't understand what the fix was. "Copy the Splunk app from a windows pc..."???

I'm running Enterprise on a Linux (RH) box. Just installed the PDF app per the directions. ("auto" install) Then I scheduled a PDF delivery, and got:

"An error occurred while generating a PDF of this report: Failed to generate PDF: Appserver got a 404 response while contacting the PDF server at /services/pdfserver/renderpdf - Check that the PDF Server app is installed and that reportServerURL is correct"

Back in the System Settings, Email Settings -- I try clicking on status page (to generate a test page, I presume) -- it passes all the tests ("true, true, true"), then opens Adobe Reader (8.2.2) with an error box of:

File does not begin with '%PDF-'

Thanks in advance!

link

answered 28 Apr '10, 19:37

Michael's gravatar image

Michael
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accept rate: 0%

Hi Mykil_j, the first time I downloaded the app and untar it on my windows xp pc. I then used scp to copy it to centos. That was not working (permissions maybe or corruption). What I did next was to copy directy the tar to the centos and then unter it on centos. Which worked much better. I don't know if it can help you.

(29 Apr '10, 07:33) bulliarda

Oh. I get it. I just added it ("auto") install. I guess I'll try a manual one...

(29 Apr '10, 12:56) Michael

I have installed it on two different servers...installed via "Launcher" -> "Browse more apps". On one box it works fine. On the second one, i get the same %PDF- Error box.

(08 Jun '10, 11:08) tpaulsen

There are some pre-installation requirements on CentOS that you will need to accommodate the app once it is installed. You will also need to specify the hostname perhaps instead of a FQDN, but read the following post that also talks about this... http://answers.splunk.com/questions/1945/pdf-server-404-and-file-does-not-begin-with-pdf

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answered 13 Jul '10, 15:34

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SplunkSE
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Asked: 14 Apr '10, 12:47

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Last updated: 26 Jul '10, 22:41

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